At sanalox, were not about solving peoples pain, but were also about solving peoples lives, we make products that cure back, legs, Neck, and other pains to ensure that people can live there life and become there best selves.
For every purchase made, we plant one tree, this ensures that any carbon emmisitons we might've created are completly reversed by said actions, so that you can have your peace of mind.
Due to high demand orders may take 2-4 Weeks to Arrive, Please email at us at support@Sanalox.com for any questions.
For further details and a comprehensive understanding of our refund policy, kindly refer to our dedicated Refund Policy Page.
We strive to ensure your satisfaction with our products and services. If you have any questions or require assistance regarding our return policy, please don't hesitate to reach out to us.
You can Contact us at: support@Sanalox.com
Do you ship worldwide?
Yes
Where do you ship from?
We ship from Hong Kong.
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Due to high demand, orders may take between 2-4 weeks to arrive.
What if I don't receive my order?
If you don't receive your order within 30 days after shipping, you are eligible for a full refund.